SERVICE

Vat Refund for tourists

Tourists can claim for VAT refund with a purchase of 2,000 baht or more per store per day. Apply for the form on the day of purchase only.

Contact: Vat Refund Counter
Location: GF, 1F, 2F, 3F, 4F
Tel: 0-2690-1000 ext.1850

BABY CARE LOUNGE

A place where you can find 3 feeding rooms, an are to change the diapers with all hygienic equipment.

Location: Kids' Planet (3F) near Tax invoice Counter

BABY STROLLER

Contact:

Gourmet Market / 0-2690-1000 ext.1234
Platinum M Club / 0-2690-1000 ext.1065-7
Kids' Planet Section / 0-2690-1000 ext.1800, 1840

CUSTOMER LIAISON

Location: GF, MF, 1F, 2F, 3F, 4F
Tel: 0-2690-1000

DELIVERY SERVICE

The staff will help you carry your shopping bags to your car, BTS Skytrain station/Taxi Stand or nearby hotels.

Location: MF, 1F, 3F, 4F

GOURMET DELIVERY SERVICE

For the utmost convenience, customers can order desired goods to be delivered to their place via phone, email or fax. (Siam Kempinski guests only)

Delivery Time: 11.30 am / 2:30 pm / 6.30 pm / 9:00 pm

Contact: Gourmet Customer Service

Email: paragoncustomerservice@hotmail.com

Tel: 0-2690-1000 ext.1234, 1258

Fax: 0-2610-9106

HANDS-FREE SHOPPING

Save your time & energy with this service. Customer can shop around with just a booklet in hand and all selected goods will be sent to one payment paint.

Contact: Customer Service Counter (4F)
Tel: 0-2690-1000 ext.1069, 1070

HOTEL DELIVERY

No need to carry those shopping bags around the town, we will send all of your items right to the hotel. The minimum amount is 5,000 baht (inside Department Store Only)

Contact: Customer Service Counter (4F)
Tel: 0-2690-1000 ext.1069, 1070, 1173, 1174

MUSLIM PRAYER ROOM

Location: South Lift Lobby (B1)

WHEELCHAIR

We provide wheelchairs on every floor and entrance. Customers can contact security for wheelchair service.

Tel: 0-2690-1111